Apparently the Miller Hill Mall Sears is taking customer satisfaction to a whole new level. Check out this job description for a sales associate -

Responsible for selling and servicing customers. Must be willing and able to handle customer issues that may arise on the sales floor. The associate will spend all of their time on the sales floor.

Selling customers? Servicing customers?!? I imagine that some customer issues will arise! And you have to spend all your time on the floor? Wow.

Thanks to Charlotte for bringing this to my attention.